About Us
Stephanie | Owner & consultant
I have a deep-rooted passion for human service programs. Since 2016, I’ve worked at both the State and Federal levels, specializing in SNAP, TANF, and Medicaid. My experience has given me firsthand insight into the challenges agencies face, and I bring a unique way of looking at complex problems, excelling at identifying the big picture and crafting effective solutions. With a Green Belt in Lean Six Sigma for Government and a Black Belt in progress, I combine a data-driven approach with creative problem-solving to tackle inefficiencies head-on. I work closely with organizations to streamline processes, improve customer service, and empower teams—driving meaningful, lasting change.
The history
After nearly a decade of serving in human service programs at both State and Federal levels, I’ve officially launched my consulting business—a new chapter filled with purpose and possibility. Recent "storms" led me to step away from my Federal civilian service, opening the door to pursue my passion for empowering human service agencies in a new way. Over the last two years, I’ve been honored to receive awards and accolades for my innovation and impactful contributions. I look forward to carrying that momentum forward, working one-on-one with agencies to streamline processes, improve customer service, and inspire transformation that truly makes a difference.
The mission
To be a trusted partner to human service programs. To empower leadership by tackling challenges, uncovering innovative solutions, and driving transformative change. We focus on delivering measurable results within realistic timeframes by identifying inefficiencies, implementing strategic solutions, and enhancing customer service, accuracy, and timeliness.